SRM Software Information Managing Issues and the myriad of
stakeholders involved in Projects is more critical today than
ever. With our simple to use, yet effective software, running in
Microsoft SharePoint you can be confident your risks will be
mitigated.
Effective stakeholder relationship and
issue management is a critical success factor today as many high
profile organizations, government agencies and good corporate
citizens face increased requirements and community obligations to
provide records of each and every stakeholder interaction.
By
maintaining detailed records of stakeholder interactions through a
comprehensive and multi relational stakeholder system such as
LookOut Software’s SRM system will ensure that regulatory
requirements can be met during the construction, operations, and
completion phases of your projects.
Business Areas
Maintaining and managing stakeholder contact
information with a complete, chronological history of
contacts, activities, and relationship notations;
Contact management - managing the relationships (no
cross-overs, duplicate touches, consistent message, up-to-date
information);
Issue and commitment resolution and tracking (nothing
falls through the cracks);
Accountabilities and alignment (accessing and sharing
information on stakeholders and historical contact
information) - all parties need to be informed and
aligned;
Forward planning, scheduling and follow-up activities to
ensure that contacts are made as promised;
Data quality, integrity, and accessibility by all members
of the consultation team;
Information analysis and reporting for due
diligence;
Reporting and Analysis for Regulatory compliance by
Project, Issue, Community Group, Individual or
Event;
Business Drivers
Regulatory: Increased internal
and external demands to maintain audit trails of
communications with community members and other stakeholders
on issues, commitments and resolutions.
Risk Management: An increased need for
up-to-date stakeholder information accessible internally and
externally to facilitate effective issue and risk
mitigation.
Community Image: Maintaining a positive
corporate and community image by effectively having access to
real time data across virtual teams.
Cost Management: Achieves process
efficiencies in stakeholder list management, contact activity
management, project specific consultation process and
information captures.
Reporting Effectiveness: Facilitates
effective search, analysis, and reporting capabilities.
LookOut Software's SRM System addresses all of
these requirements within a Microsoft SharePoint platform - use
in-house or have it hosted.
